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Shipping policy

MiliMilu Shipping Policy

At MiliMilu, we are committed to delivering your sustainable fashion pieces quickly, safely, and efficiently — no matter where you are in the world. Below, you’ll find all details about our shipping times, delivery rates, and free shipping offers for different regions.

Hong Kong Shipping

We offer free shipping in Hong Kong for all orders over HKD 700.

  • Orders under HKD 700 are subject to a flat shipping fee of 40 HKD.

  • All Hong Kong orders are shipped with SF Express, one of the most reliable couriers in Asia.

  • Delivery typically takes 2–4 working days from the date of your order (excluding weekends and public holidays).

Please ensure that your delivery address is correct before confirming your order.

Singapore Shipping

Enjoy free shipping to Singapore for all orders over SGD 150. Orders below this amount will have shipping costs calculated at checkout.

Australia Shipping

We provide free shipping to Australia for purchases over AUD 150. Shipping for smaller orders is calculated automatically at checkout.

United Kingdom Shipping

Customers in the UK enjoy free shipping on orders over GBP 200. Standard shipping fees apply for orders below this threshold.

USA Shipping

We offer free shipping to the USA for orders over USD 300.
Please note: all USA orders are final sale — meaning no returns or exchanges are accepted. Please check our size guide carefully before purchasing.

International Shipping

We offer free international shipping for orders over USD 250 to the following countries:
Vietnam, Malaysia, Korea, Thailand, Japan, Indonesia, Myanmar, Cambodia, France, Netherlands, Sweden, and Switzerland.

For all other countries, shipping rates will be calculated at checkout on our website.

Taxes, Duties, and Customs Fees

International shipping costs do not include any local taxes, customs duties, or import fees.
Customers are responsible for paying these charges directly to their local authorities. As rates vary by country, we recommend checking with your local customs office for estimated costs before placing your order.

Express Shipping Options

Need your order faster? Contact us at linda@milimilu.com and we’ll be happy to arrange express shipping where available.

Order Tracking

Once your order has been shipped, you will receive an SF Express tracking number by email so you can follow your parcel’s journey.
Track your shipment here: SF Express Track & Trace

Please double-check that your address and contact details are entered correctly to avoid delivery delays.